This Privacy Policy describes how Quanta Cloud LLC (“we,” “us,” or “DeployGPU”) collects, uses, and shares information when you use our website at deploygpu.ai and the DeployGPU platform (collectively, the “Service”).
By using the Service, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
Account Information
When you create an account, we collect your name, email address, and authentication credentials. If you add a payment method, our payment processor (Stripe) collects and stores your payment card details — we do not store full card numbers on our servers. We may access transaction information through our payment processor.
Usage Data
We automatically collect information about how you interact with the Service, including pages visited, features used, GPU deployments created, session duration, IP address, browser type, operating system, device information, referring URLs, and clickstream data. A cookie may be placed on your device to collect this information.
SSH Keys
If you upload SSH public keys to access GPU instances, we store those keys in association with your account.
Communications
When you contact us directly (e.g., via email or support channels), we may collect your name, email address, message content, and any attachments you provide. If you receive emails from us, we may collect confirmation of whether you opened them.
Third-Party Accounts
If you link a third-party account (e.g., GitHub, Google) to the Service, we may collect information from that account, such as your name, email address, and authentication tokens. You can manage the information shared with us through the privacy settings of those third-party services.
2. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain the Service
- Process transactions and manage your account balance
- Send transactional communications (e.g., billing receipts, deployment alerts)
- Monitor and analyze usage trends to improve the Service
- Detect, prevent, and address fraud, abuse, or technical issues
- Comply with legal obligations
3. Legal Basis for Processing
If you are located in the European Economic Area, our legal basis for collecting and using your personal information depends on the type of information and the context:
- Performance of a contract — processing necessary to provide the Service you have requested (e.g., account management, billing)
- Legitimate interests — processing necessary for our legitimate business interests, such as improving the Service, preventing fraud, and ensuring security, provided these interests are not overridden by your data protection rights
- Consent — where you have given us explicit consent to process your information for a specific purpose (e.g., marketing communications)
- Legal obligation — processing necessary to comply with applicable laws and regulations
4. Analytics and Tracking
We use third-party analytics services to help us understand how users engage with the Service. These services may collect information sent by your browser, including cookies and similar technologies. We use this data in aggregate to improve the Service. For more details, see our Cookie Policy.
5. How We Share Your Information
We do not sell your personal information. We may share information with:
- Service providers — third-party vendors that help us operate the Service (e.g., payment processing, authentication, analytics, infrastructure hosting)
- GPU providers — when you deploy an instance, certain technical information is shared with the underlying cloud provider to provision your resources
- Legal compliance — when required by law, regulation, or legal process, or to protect the rights, safety, or property of DeployGPU or others
- Anonymized data — we may share aggregated or anonymized information that cannot reasonably be used to identify you
6. Data Retention
We retain your account information for as long as your account is active. If you request account deletion, we will remove your personal data within 30 days, except where we are required to retain it for legal, billing, or fraud-prevention purposes.
Usage logs and analytics data may be retained in anonymized or aggregated form indefinitely.
7. Data Security
We implement commercially reasonable technical and organizational measures to protect your information. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
8. Your Rights
For All Users
You may at any time:
- Access and update your account information via your account settings
- Request deletion of your account and associated personal data
- Opt out of non-essential communications
We may limit your access to your information where disclosure would compromise the privacy of others, conflict with legal obligations, or reveal confidential business information.
For European Users (GDPR)
If you are located in the European Economic Area, you have additional rights under the General Data Protection Regulation, including the right to access, rectify, port, and erase your personal data, as well as the right to restrict or object to certain processing. You also have the right to withdraw consent at any time where processing is based on consent, without affecting the lawfulness of processing before withdrawal. You may lodge a complaint with your local data protection authority. To exercise these rights, contact us at the email below.
For California Residents (CCPA)
If you are a California resident, you have the right to know what personal information we collect, request its deletion, and opt out of its sale (though we do not sell personal information). To exercise these rights, contact us at the email below.
9. International Transfers
Your information may be transferred to and processed in countries other than your own. We take steps to ensure that your data receives an adequate level of protection wherever it is processed.
10. Third-Party Services
The Service may contain links to or integrations with third-party services. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before providing them with your information.
11. Children
The Service is not directed to individuals under 18. We do not knowingly collect personal information from children. If we learn that we have collected information from a child, we will take steps to delete it.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the “Last updated” date. Your continued use of the Service after changes constitutes acceptance of the updated policy.
13. Contact Us
The data controller of your personal information is Quanta Cloud LLC. If you have questions about this Privacy Policy, contact us at contact@deploygpu.ai.